1.How many years can Dualrays provide for the warranty?
3-5 years from the production date.
Dualrays have no MOQ requirements.Samples orders for trial order is welcome.
3.How about the packaging ?
Neutral package for standard,customized package with customers labels is available.
4.How long for the delivery time?
RE: 3 to 5 working days for samples, massive orders is within 10-15 working days according to the quantity.30 days for customized products with opening new mold.Urgent delivery time requirement is available,we will try our best to help you.
5.Can i have samples to test ?
RE: Yes,sure. Welcome to order samples for evaluation before bulk order.
6.what’s the payment methods you can accept ?
RE: We can accept multi payment routes in order to be more flexible and convenient for our customers all over the world,Western Union,Paypal,T/T,L/C.But generally the standard payment methiod is T/T for bulk orders,30% T/T in advance,balance
70% before shipment The bank information is written in the PI.
7.What’s your shipping method ?
RE: UPS, DHL, Fedex, TNT or Shipping by Air,by train(for Europe) or by sea for option.